July – August 2026

Technology continues to open up new possibilities, but it is also making it increasingly clear that, in order to take advantage of them, organizations need to be prepared to operate, evolve, and incorporate new capabilities at the same time. In this issue, we explore this reality from different perspectives. Martín Ramos examines how IT operations can use data, observability, and automation to anticipate risks and protect the services that support the business. Carmen Alvarado focuses on the signals clients are already sending and the value of connecting information to better understand them. And Adrián Chairez explores the next step in artificial intelligence: what happens when it stops being limited to responding and begins executing actions within real-world processes.