HONNE INSIGHTS
Tener métricas no es entender el sistema
Por Gerardo Flores | Director de Operaciones, Honne En muchas organizaciones ocurre algo curioso: nunca habían tenido tantos datos sobre su tecnología… y, sin embargo, nunca habían estado tan...
Having Metrics Is Not the Same as Understanding the System
By Gerardo Flores | Director of Operations, Honne In many organizations, something curious happens: they have never had so much data about their technology… and yet, they have never been so confused...
Success Story: Operational Transformation through Managed Services
A national company in the services sector, with more than 1,500 employees and 24/7 operations, relied heavily on its digital platforms to serve customers and coordinate internal processes. Although...
Caso de Éxito: Transformación Operativa mediante Servicios Administrados
Una empresa nacional del sector servicios, con más de 1,500 colaboradores y operación 24/7, dependía fuertemente de sus plataformas digitales para atender a clientes y coordinar procesos internos....
Success Story – Generative AI for Sales and Technical Support in the Industrial Sector
The ClientAn industrial group with nationwide operations in the air conditioning, forklift, and tire sectors. Its commercial and technical network serves hundreds of clients daily, all requiring...
Caso de Éxito – IA Generativa para Ventas y Soporte Técnico en la Industria
El ClienteUn grupo industrial con operaciones a nivel nacional en los sectores de aire acondicionado, montacargas y llantas. Su red comercial y técnica atiende diariamente a cientos de clientes que...